Sahil Jitesh

DATE : November 16, 2021

Timing : 0:00 - 0:00

Chatbots : A new way to communicate with your customers

Every business owner knows that every day it is getting harder to reach to both old and new customers.

According to the DMA’s Email benchmarking report 2018, email open rates across industries are 18.1% on average, and Click-through rates are 1.9%.

This means that more than 80% of clients don’t open your emails not even talking about reading it.

With the rise of social media and messaging apps, email has given up its position as the main communication channel between a business and a client. According to the research conducted by HubSpot, “55% of consumers want to communicate with a business using messaging apps.”

Today, people use messenger to chat with their friends, relatives, to connect with different brands, search for products and look for some content.

So, the question is how to reach out to old customers and engage new ones efficiently?

One of the most innovative solutions is chatbots.

There are over 300,000 chatbots on Facebook Messenger. Facebook recently released a host of data proving the value of bots for business:

– 2 billion messages are sent between people and businesses monthly – 56% of people would rather message than call customer service – 53% of people are more likely to shop with businesses they can message

This gives brands the ultimate possibility to interact with customers on a platform that they already use on a daily basis. Social media enable business owners to reach out an audience of a billion to offer their services and products. Additionally, most of the users is a younger age group which is a highly important demographic for advertisers, publishers, and brands.

In the workshop we will cover:
01 What are chatbots
02 Types of chatbot
03 Chatbot uses
04 Chatbots VS Apps
05 Chatbot benefits
06 Chatbots Are Reshaping Online Experiences

GreatBot makes it easy for customers to make a purchase or book an appointment without waiting for human assistance.

Do you need a way to answer customer inquiries and concerns, as efficiently as possible? Get a chatbot for your business today!

Learn more here https://greatbot.io/
Book Free Demo : https://app.crikle.com/meet-with/mrgreat