Make A Complaint

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Logged IP Address:

18.97.14.81

Have you shared/provided your Phone number and/or email address during any interaction with Find Us On Web in past?

Yes

Not Sure

Have you given your consent to use your details in any of the Find us On Web networking meeting you attended in past?

Yes

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Have you used Find Us On Web services by any other means in past

Yes

Not Sure

What is your complaint about?

Spam text message (SMS)

Phone number that sent the SMS (include dialling code):

Phone number that received the SMS (include dialling code):

Date you received the SMS:

Time you received the SMS:

Did you consent to receiving the SMS?:

Yes

Not Sure

Have you had a previous relationship with us before we send you the concerning text? e.g. used out services or bought something from us

Yes

Not Sure

Spam email

Email address that sent the spam email:

Email address that received the spam email:

Date you received the email:

Time you received the email:

Did you consent to receiving the Email?:

Yes

Not Sure

Have you had a previous relationship with us before we send you the concerning email? e.g. used out services or bought something from us:

Yes

Not Sure

Voice phone call (live voice)

Phone number that made the call (include dialling code):

Phone number that received the call (include dialling code):

Date you received the Phone call:

Time you received the phone call (approximate if not known):

Did you consent to receiving the phone call:

Yes

Not Sure

Is the phone number that received the call registered with the Telephone Preference Service (TPS)?

Yes

Not Sure

Automated phone call (recorded voice)

Phone number that made the call (include dialling code):

Phone number that received the call (include dialling code):

Date you received the Phone call:

Time you received the phone call (approximate if not known):

Did you consent to receiving the phone call:

Yes

Not Sure

Is the phone number that received call registered with the Telephone Preference Service (TPS)?

Yes

Not Sure

Information we need

Please provide us with as much information as possible to help us decide how to handle your complaint or whether it should be handled by another authority or method.

As appropriate, you must email or include copies of the SMS or email you have received, together with any correspondence about your complaint that you may have sent to, and received from, the organisation (if any) and any other background information that is relevant to the matter. If we do not think that the information is relevant it will be returned to you. Our correspondence email for the attachments is dpo@findusonweb.com .

Have you discussed about this incident face to face with Find Us On Web?

Yes

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Have you discussed about this incident over the phone with Find Us On Web?

Yes

Not Sure

Have you discussed about this incident over the email with Find Us On Web?

Yes

Not Sure

Please provide any additional information to help us understand all the efforts made to resolve this matter before making a complaint: